Because every industry is unique, we approach each client differently to ensure the best solution for each client.
Each one of our partners are vested in the business and thus vested in you. Our representatives average over 15 years of experience in the payments industry.
We have a better than 92% retention rate and score among the highest customer satisfaction rates in the industry.
Atlantic Merchant Services is a full service merchant processing company based in Raleigh, North Carolina. Since our inception in 2005, Atlantic Merchant has been the leading provider of merchant processing solutions for Financial Institutions and their business customers. Atlantic has local sales and service reps in 11 states. We live and work in the communities that we serve. Creating payment process solutions for our clients is our single focus.
Partnering with leading technology providers in the industry, Atlantic Merchant is able to bring the latest technology that fits our clients to achieve better rates, efficiency and cashflow.
I’ve been so pleased with the Atlantic Merchant representative Dan Violante. Making everything he touched just work perfectly. His patience with my questions made me feel like I was his only customer. I’m really thankful for Kim King at Benchmark Bank for recommending his services to me.. I’m saving money over my previous credit card service! Who could ask for more?
- The transaction to convert to the new system was very smooth and quick. Everyone I have called has been very helpful and understands what I need. The fees are less than my other merchant services. I have saved money with Atlantic Merchant Services. Dan Violante With Atlantic Merchant filed the PCI paperwork for me. I had to do this every year myself. I am very pleased with their services.
- I would like to thank you and Atlantic Merchant, for your hard work in helping my company, Kidd Communications with my credit card transactions.Over the past few years, my credit card fees have gone up to crazy highs. You and your company have cut my fees I was paying in more than half. The terminal I purchased from you was about one third the price of the one I purchased from the other company. ..What I liked best I called you a couple of times with questions, and you answered the phone both times. That usually does not happen in todays world.
We have worked with our local Atlantic Rep for a few years now and he has been very responsive to all of our questions and needs. Whenever an issue would arise, he would stay on it until it was resolved. He always handled himself in the most professional manner.
I wanted to take a minute to say that our local Atlantic Rep has helped me thru a stressful situation and has done everything in his power to correct it. He has been on numerous phone calls and has emailed to get this resolved. I am grateful to have had someone who really cares in this situation and to take the time and effort to look out for the customer.
I have been approached by several Atlantic Merchant Services competitors over the last six years. Their personalized attention and the competitive processing fees are the reasons I never have entertained the thought of a switch.
We have found Atlantic Merchant to be an excellent relationship. The support from the processor is available 24/7, 365 days a year and they have always been able to promptly resolve processing issues...We would recommend Atlantic Merchant Services to any company big or small.